Privacy policy

Pixies and Berries Webshop

This Privacy Policy describes how Pixies and Berries ("we," "us," or "our") collects, uses, and safeguards the personal information you provide when using our website. We are committed to protecting your privacy and ensuring that your personal information is handled securely and confidentially. By using our website, you consent to the practices described in this Privacy Policy.

  1. Information We Collect
    1.1. We only collect personal information that is necessary for providing and improving our services. We handle this information with care and do not share it with third parties for commercial purposes.
    1.2. The types of personal information we may collect include your name, email address, shipping address, and payment details. We collect this information when you place an order or contact us for support.
    1.3. We may also collect non-personal information, such as your IP address, browser type, and operating system, to analyze website usage and improve our services.

  2. Use of Personal Information
    2.1. We use your personal information to process and fulfill your orders, communicate with you about your orders and inquiries, and provide customer support.
    2.2. With your explicit consent, we may also use your email address to send you promotional materials, newsletters, or updates about our products and offers. You can opt out of receiving these communications at any time.
    2.3. We may use aggregated and anonymized data for statistical purposes and to improve our website and services.

  3. Data Security
    3.1. We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
    3.2. We use secure socket layer technology (SSL) to encrypt sensitive information during transmission. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  4. Third-Party Service Providers
    4.1. We may engage third-party service providers to assist us in operating our website, processing payments, and delivering orders. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.
    4.2. Our website may include links to third-party websites or services. Please note that we are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

  5. Data Retention
    5.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
    5.2. If you would like us to delete your personal information from our records, please contact us using the information provided below. However, please note that we may retain certain information as required by law or for legitimate business purposes.

  6. Your Rights
    6.1. You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights, please contact us using the information below.
    6.2. We will respond to your requests within a reasonable timeframe and in accordance with applicable laws.

  7. Changes to the Privacy Policy
    7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised Privacy Policy will be effective immediately upon posting.

  8. Contact Us If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our Privacy Officer: Email: magic@pixiesandberries.com

Please note that this Privacy Policy applies only to the Pixies and Berries webshop and does not cover any third-party websites or services that may be linked to from our website.